What a Delivery and Order Tracking System Needs
Start with order status and ownership before thinking about maps or driver apps.
Written by Medcom
Tracking starts with clear order states and ownership, not a map. Define when an order is ready, assigned, delayed, or complete and what each customer, driver, and manager needs to see.
Test imperfect cases such as incomplete addresses and failed delivery attempts. A dependable system keeps operations clear when real life does not follow the ideal path.
Test imperfect cases such as incomplete addresses and failed delivery attempts. A dependable system keeps operations clear when real life does not follow the ideal path.
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Tell us about the business problem and the people who use the process. We will help identify a practical first release.